Research on the role of the private sector in providing social infrastructure across the UK shows supermarkets are becoming ever more important social and supportive spaces.

“Supermarkets and other large retailers are becoming ever more important social and supportive spaces,” said Rosa Marks of the Bennett Institute. “What we call ‘micro-interactions’ or ‘weak ties’ happen there, which give a sense of belonging. These casual interactions are often taken for granted: if policymakers and local authorities could work closer with retailers to make this more widespread and integrated, that could be really powerful.”
Rosa Marks, Bennett Institute for Public Policy
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